The time I need to prepare an order for shipping varies. Processing time is between 3-5 days.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Please choose between the two shipping options: tracked and untracked. Please note, Denim and Sage is not responsible for lost packages if the untracked shipping option is selected. Untracked packages to the USA can take anywhere from 5-35 business days depending on customs.
Returns & Exchanges
I gladly accept cancellations. Request a cancellation within: 2 days of purchase. I don't accept returns or exchanges. But please contact me if you have any problems with your order.
(currently closed due to shoulder injury. Expected opening of orders January 2021):
Custom moccasin orders take 4-6 weeks to make, per pair. There are several wool colour and fur options. Each pair is designed custom for the recipient and beading is based on the story provided during the ordering process. Payment for moccasins is required in full as order is placed.
A note about the pricing: I spend on average, 20 hours of beading for an adult pair of moccasins, 10-15 for children depending on their size and 5 for toddlers. I spend at least an hour per pair of moccasins designing and choosing the colours. Each moccasin pattern and beading design is completely custom to the recipient. Each stitch and bead is placed with intention. The prices are set to cover this complete customization, my time and supplies expense.
Each quilt is made completely custom. A 50% deposit is required at the time order is placed. Quilts can take up to 2.5 months to make depending on the size. Quilt prices range from $300 (crib) to $1000 (king). If you have any questions about a custom quilt, please send me a message.